Privacy Policy

Last updated: October 20, 2026

Digital Dough LLC, doing business as Willa Farms (“Willa Farms,” “we,” “us,” or “our”), operates this website and online store. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, shop with us, use our services, or contact us. Our store is powered by Shopify.

If this Privacy Policy conflicts with our Terms of Service about the collection, use, or disclosure of personal information, this Privacy Policy controls.

Information we collect

“Personal information” means information that identifies you or can reasonably be linked to you. Depending on how you interact with us, we may collect:

• Contact information, such as your name, email address, phone number, and billing and shipping addresses.
• Order and payment information, such as the products you purchase, your payment method, transaction details, and payment confirmation. Payment information may be processed by Shopify and our payment providers.
• Account information, such as your login details, preferences, and settings.
• Shopping activity, such as products you view, add to your cart, purchase, return, exchange, or cancel.
• Communications, including information you provide when you contact customer support.
• Device and usage information, such as your IP address, browser, device identifiers, and how you interact with our website.

We collect this information directly from you; automatically through our website, cookies, and similar technologies; and from Shopify, service providers, partners, and other third parties involved in operating our store.

How we use information

We may use personal information to:

• Process payments, fulfill orders, arrange shipping, manage accounts, and handle returns, exchanges, and subscriptions.
• Provide customer support and communicate with you about your orders or account.
• Personalize and improve your shopping experience and our services.
• Send marketing messages and show advertisements, subject to your choices and applicable law.
• Detect fraud, protect our customers and store, and maintain security.
• Meet legal obligations, respond to valid legal requests, and enforce our terms and policies.

How we share information

We may share personal information with Shopify and with providers that help us operate our business, such as payment processors, fulfillment and shipping partners, customer-support providers, analytics providers, and technology services.

We may also share information with advertising and marketing partners; when you request or consent to a disclosure; within our corporate group; or when necessary for a business transaction, legal obligation, or protection of rights.

Depending on where you live, you may have the right to opt out of certain sharing for targeted advertising. You can submit an applicable request through our data-sharing opt-out page.

Shopify

Shopify hosts our online store and processes information about your access to and use of it. Information you submit may be processed by Shopify and its service providers in countries other than your own.

If we use Shopify features that draw on customer interactions across Shopify stores, Shopify may process information from your interactions with our store for those features. You can learn more in the Shopify Consumer Privacy Policy and use the Shopify Privacy Portal where applicable.

Third-party websites

Our website may contain links to websites or platforms operated by others. Their privacy practices are governed by their own policies. We are not responsible for the privacy or security practices of those sites. Information you post in public or semi-public spaces, including social media, may be visible to other people.

Children’s information

Our services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are a parent or guardian and believe a child has provided us with personal information, contact us to request its deletion.

As of the date of this policy, we do not have actual knowledge that we “sell” or “share,” as those terms are defined by applicable law, the personal information of individuals under 16.

Security and retention

We use measures intended to protect personal information, but no method of transmission or storage is completely secure. Please do not send sensitive information through unsecured channels.

We keep personal information for as long as reasonably necessary to provide our services, maintain accounts, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Your rights and choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information; receive a portable copy; or opt out of certain sales, sharing, or targeted advertising. These rights may be subject to exceptions under applicable law.

You can submit applicable advertising opt-out requests through our data-sharing opt-out page. Where applicable, we treat a Global Privacy Control signal as an opt-out request for the browser or device sending it. We do not recognize other “Do Not Track” signals.

You can unsubscribe from promotional emails using the link in those messages. Even if you unsubscribe, we may still send non-promotional messages about your orders or account.

If you reside in the United Kingdom or European Economic Area, you may also have rights to object to or restrict certain processing and to withdraw consent where our processing relies on consent. Withdrawing consent does not affect processing that occurred before you withdrew it.

To exercise a privacy right, contact us using the details below. We may need to verify your identity or the authority of someone acting for you. We will not discriminate against you for exercising your privacy rights.

International transfers and complaints

We may transfer, store, and process personal information outside your country of residence. Where required for transfers from the European Economic Area or United Kingdom, we rely on a recognized transfer mechanism or an applicable adequacy decision.

If you have a concern about how we handle personal information, please contact us. Depending on where you live, you may also have the right to appeal a decision or complain to a data-protection authority.

Changes to this policy

We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on our website, update the “Last updated” date, and provide any notice required by applicable law.

Contact us

For questions about this Privacy Policy or to make a privacy request, contact:

Digital Dough LLC, doing business as Willa Farms
5237 Summerlin Commons Blvd., Suite #440
Fort Myers, FL 33907
United States
Email: support@willafarm.com
Phone: (716) 638-3383